> ## Documentation Index
> Fetch the complete documentation index at: https://docs.frayme.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Decisions overview

> The Decision Queue, the Decision Console, the evidence layer — where compliance analysts spend their day.

A **decision** is the verdict + reasoning produced by a workflow run. Every decision lives in two surfaces:

<CardGroup cols={2}>
  <Card title="Decision Queue" icon="list-check" href="/decisions/queue">
    The live work list. Filters by status, channel, rule, assignee. SLA timers.
  </Card>

  <Card title="Decision Console" icon="layer-group" href="/decisions/console">
    The per-decision evidence view. Vendor payloads, AI outputs, prior cases, audit trail.
  </Card>
</CardGroup>

## Lifecycle in one diagram

```mermaid theme={null}
flowchart LR
  WF[Workflow run] --> D[(Decision)]
  D --> Q[Queue]
  Q --> DC[Decision Console]
  DC -- analyst action --> D
  D --> A[(Audit log)]
```

## Status transitions

| From                    | Action                            | To                                            |
| ----------------------- | --------------------------------- | --------------------------------------------- |
| `pending`               | rule allows, no human gate needed | `auto_approved`                               |
| `pending`               | manual review reached             | `in_review`                                   |
| `in_review`             | analyst clears                    | `approved`                                    |
| `in_review`             | analyst denies                    | `denied`                                      |
| `in_review`             | analyst escalates                 | `escalated`                                   |
| `escalated`             | senior reviews                    | `approved`, `denied`, `reported_to_regulator` |
| `reported_to_regulator` | regulator submission              | terminal                                      |

## What the analyst sees

The Console surfaces, for every decision:

* **Header** — decision id, status, risk band, rule applied, channel, currency, amount.
* **Subject** — main account + subaccount, customer name, counterpart.
* **Evidence** — the full provider bundle, one card per provider type.
* **AI outputs** — every AI node's structured output with the model's reasoning.
* **Prior cases** — same `customer_id` / `tax_id` / `wallet_address` / `counterpart_document` in the last 90 days.
* **Audit trail** — every action taken so far, who, when, why.
* **Action set** — buttons the role + decision state allows.

See [Evidence & notes](/decisions/evidence-notes) for the evidence-pack contract and how to attach private notes that don't leave the tenant.