Workflows · Subflow steps now wait for every child case to finish. A child held up in manual review no longer lets the parent case move on without it. The timeout is now optional — leave it blank to wait as long as the children need, or set one when a case must decide without them. Workflows · Saving or activating a workflow now flags a subflow step that points to a missing or incompatible child workflow, or that doesn’t supply the child’s required inputs — so these are caught in the editor instead of failing when a case runs. Console · Business (KYB) case reviews now show the company’s key details in the case header — registration number, incorporation date, registered address, and website — with identity and company details presented in one clear list, and the entity’s age based on its incorporation date. Console · Beneficiaries and related parties are now listed under their full legal name. Console · The case panel now reads identity first, then the submitted questionnaire, with the extra attributes returned by the data source collapsible to keep the panel focused. Console · Documents on a case now show their specific type and sub-type (e.g. “Company Doc · Ownership Structure Chart”), rejected documents show the reviewer’s guidance on what needs to be fixed, and the panel no longer reads “Approved” while a document inside it is rejected or still under review. Console · Deciding a case now automatically closes any still-open cases it spawned (for example, per-owner checks), so they no longer linger in review queues — and approving or declining a case with open sub-cases asks for confirmation first. Console · The Webhooks settings page now shows each endpoint’s full secret ID, so you can copy it and match it against the secret-ID header on delivered webhooks.
Console · KYB case details now show the company’s email address.
General · Case approvals now sync to your identity provider (Sumsub). When a case that was screened by Sumsub is approved — by an analyst, or via a decision override to approved — the applicant is now approved in Sumsub too, so the provider’s status matches your decision and a returning customer isn’t re-blocked by the original finding. If the provider can’t be updated at that moment, the approval is held rather than allowed to silently diverge. General · Clearer feedback on the decision screen when an approval can’t be synced to the identity provider: approving or overriding a case to approved now shows an actionable “try again” message if the provider is temporarily unavailable, instead of a generic error. General · False-positive AML hits are now cleared in the provider when you approve a case. In addition to approving the applicant in Sumsub, every AML hit on the case is marked false positive (and whitelisted) — so the provider’s AML case is fully resolved, not just the overall status, and the customer isn’t re-flagged by the same finding on future monitoring. API · You can now reset a person’s Sumsub verification while they’re still in progress — either specific steps (
reset_level_step) so they re-submit just those, or the entire applicant (reset_applicant) so they redo the whole verification. Console · Decision History has moved into the Cases list: every case now shows its risk score and tags, and decided cases also show who made the decision and how long ago — so open and past decisions are reviewed together in one place, and the separate Decision History page is no longer needed. Console · While a case is still in progress, reviewers can now see which verification steps it’s waiting on and act on them in place — for example, reset a specific step or restart the applicant’s verification. Console · Opening a pending or in-review case from outside the review queue no longer incorrectly shows it as a read-only, already-decided case. Console · Pending cases no longer show decision controls until an analyst has actually started review. Data Sources · Sumsub verification can now use an external user ID you provide, so a workflow can reference an applicant that already exists in your own Sumsub account instead of a Frayme-generated one. Console · Cases are now searchable by email addresses discovered during verification, not only those submitted with the case. Console · Long case lists now load more results on demand instead of stopping at a fixed limit. Console · When a case is rejected as a duplicate, it now links directly to the matching case(s) for side-by-side review. Data Sources · Business (KYB) verifications now surface the company’s registered details — legal name, registration number, and address — directly on the case. Console · Cases that finish without a decision now show a clear “Completed” status. Console · Cases can now be filtered by case ID, external customer ID, email address, or name, so you can jump straight to the case you need.