Skip to main content
A decision is the immutable record of how a case was handled. Each one carries:
  • the verdict (approve | review | deny | block | reported_to_regulator)
  • a risk score (0–100) and the band it falls into
  • the rationale (which rule fired / which AI synthesised / which officer reviewed)
  • the evidence pack (vendor payloads, AI outputs, analyst notes)
  • a decision_id that links back to the originating workflow_run_id

Decision states

The earlier “hard-fail → auto_denied” path has been replaced: deterministic fails (sanctions hit, hard reject labels) still pre-set the recommendation, but the case always enters in_review so an analyst confirms before any block lands. This keeps the platform aligned with the alert-first posture used in production.

Verdict semantics

VerdictMeaningReversible?
auto_approvedCleared by rules + AI without human touch.Yes — within audit window.
approvedHuman-reviewed and cleared.Yes.
deniedHuman-reviewed and rejected.Requires senior override + reason.
escalatedSent to a higher reviewer tier (senior compliance, legal).No — only via escalation chain.
reported_to_regulatorFiled with the relevant Financial Intelligence Unit.No — regulatory submission.

Risk band

A 0–100 score mapped into four bands. The bands themselves are fixed; the ranges and the routing per band are tunable per client — compliance can move the Medium/High boundary, or wire Medium straight to manual review for one client and auto-approve for another, without touching the graph.
BandRouting (default)
LowAuto-approve
MediumIssuer / client policy
HighManual review
CriticalReject or report
See Risk scoring → thresholds for the per-client override contract.

Evidence pack

Every decision links to a bundle of the underlying signals. The Decision Console renders them inline:
  • Vendor payloads (identity suite, AML lists, on-chain analytics, registry validations, banking-rail counterpart resolution).
  • AI synthesis outputs.
  • Manual review responses (analyst decision, rationale, list actions).
  • Custom API calls (issuer provisioning, vendor admin overrides, regulator submissions).

Analyst overrides

Analysts in the queue can override a verdict subject to two guards:
Every override writes a structured reason against the reason catalogue. A free-text justification is also required.
Reversing a denied decision requires the senior reviewer role. Reversing reported_to_regulator is impossible — the regulator copy is canonical.

Export to PDF

Any decision can be exported as a self-contained PDF from the Decision Console:
  • The full case envelope (subject, channel, payload).
  • The vendor evidence packs (one section per provider type).
  • The AI outputs (model, reasoning, structured fields).
  • The audit trail entries scoped to this decision.
  • The final verdict + reasoning + reviewer signature.
The PDF is hash-stamped against the audit trail so a regulator can independently verify it wasn’t edited after export.