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Cards appear only when the case has data for them. A transaction case, a KYC case and a KYB case therefore look different.

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Subject header

Name, a verified badge when identity checks passed, contact lines, the case id you are reviewing and the customer id your systems sent.

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Identity details (KYC)

The person’s declared details from the intake payload and the identity data sources.

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Company details and affiliates (KYB)

A KYB case shows the company record and an Affiliates card: owners and officers, the share of ownership mapped, screening chips (PEP, Sanctions, Adverse media) and the status of each child case. Click an affiliate to open its child case; a child shows Back to parent KYB.

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Transaction details

Amount, type, status, account type, time in queue and Review progress, the number of required reviews completed.

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Custom attributes

Attributes your systems set through the API (custom_ keys) and attributes discovered by providers, grouped by source.

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Questionnaire

Answers collected by the identity provider’s questionnaire, grouped by section. Appears only when the provider returned one.

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Customer context

Narrative summaries and assessments produced by the AI synthesis step of the workflow: identity and employment narratives, education, interests, social presence, positives and warnings. Appears when the workflow ran an AI step.

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Location heat map

Resolved coordinates for the subject’s addresses and device signals. When nothing resolves, the card says so.

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Risk assessment

The score with its band and confidence, the Triggered rules from Risk Management with their category, and the engine’s recommendation text.

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Screening and risk signals

Matches found or Screened — clear, then chips for PEP, Sanctions, Adverse media, Crime, Terrorism, Fitness & probity, and session and device signals. Appears when a screening provider ran.

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Workflow is waiting on…

When a provider paused the workflow and offers analyst-invokable actions, this card lists them per node. Running one needs the claim; each run is confirmed first.

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Data source results

One card per provider node the workflow ran. Output shows the fields the node produced; Request details shows what was sent; Raw output shows the provider’s response as received.

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Discovered identifiers

Identifiers found along the way (email, phone, tax ids, wallet, PIX key, provider applicant id), each marked verified or captured.

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Activity timeline

Everything that happened to the case, newest last: received, enqueued, locked and released, notes, information requested or cancelled, document reviewed, decided, overridden. Repeated enrichment runs fold into one expandable row.

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Reopened by monitoring

If a data source kept monitoring the subject after the decision and reported a finding, this card explains that the case was reopened and lists the findings. Reload before deciding if it reports an error loading them.